Introduction
At Shuddhalooks, we value your privacy and are committed to ensuring that the personal information you provide is handled with utmost care and responsibility. We take necessary steps to safeguard the confidentiality and security of your data, in compliance with applicable laws of India, including the Information Technology Act, 2000 and the Privacy Guidelines issued by the Ministry of Electronics and Information Technology (MeitY). However, as a user of our website, it is your responsibility to read and understand this Privacy Policy before providing any personal data.
By using our website and services, you agree to the collection, processing, and use of your personal data in accordance with this Privacy Policy. You are responsible for ensuring that any personal data you provide is accurate and up to date. Shuddhalooks is not liable for any issues or inaccuracies arising from incorrect or outdated information provided by you.
We strongly advise that you take all necessary precautions to protect your account information, including passwords and payment details. While we take reasonable security measures to protect your data, you acknowledge that no data transmission over the internet or electronic storage method is 100% secure. Therefore, you assume all responsibility for any risks associated with the transmission or loss of data.
This Privacy Policy outlines how we collect and use personal data, and the steps we take to protect your privacy. Any updates to this Privacy Policy will be posted on this page, and it is your responsibility to regularly review it to stay informed of any changes. By accessing or using our website, you acknowledge and accept the terms of this Privacy Policy and take full responsibility for ensuring the protection of your personal information.
Information We Collect
To provide you with a seamless and personalized experience, Shuddhalooks collects the following types of information when you interact with our website and services. It is your responsibility to ensure that the information you provide is accurate and up to date.
Personal Information
When you make a purchase or create an account on Shuddhalooks, we collect personal information such as your name, email address, phone number, and shipping and billing addresses. This information is necessary for processing orders, delivering products, and communicating with you about your purchases or other services you have requested.
Non-Personal Information
We also collect non-personal information, including your IP address, browser type, and browsing behavior. This data helps us analyze trends, improve our website’s functionality, and enhance your overall shopping experience. It is important to note that this information cannot be used to personally identify you.
Payment Information
For transactions, we may collect your credit/debit card details and transaction history to process payments. This information is transmitted securely and encrypted to protect your financial privacy. You are responsible for ensuring that the payment details you provide are accurate and up to date. We do not store sensitive payment information such as credit card numbers; instead, third-party payment gateways handle this securely.
Cookies and Tracking Technologies
To improve your browsing experience, Shuddhalooks uses cookies and other tracking technologies to gather information about your usage patterns, preferences, and browsing behavior. Cookies help us provide personalized recommendations, track cart activity, and improve the functionality of our website. You are responsible for managing your cookie preferences through your browser settings. If you choose to disable cookies, some features of our website may not function as intended.
By using our website, you consent to the collection and use of this information in accordance with this Privacy Policy. It is your responsibility to ensure that you understand how your data is collected and used when interacting with our website.
How We Use Your Information
Shuddhalooks collects your information to deliver a superior experience and ensure that our services meet your expectations. It is your responsibility to ensure that the information you provide is accurate and current. We use the collected data in the following ways:
Process and Fulfill Orders
We use your personal and payment information to process and complete your orders. This includes verifying your payment details, packing and shipping your products, and providing you with updates on the status of your orders. It is your responsibility to ensure that all the details you provide, including shipping and billing addresses, are correct and up to date.
Improve Website Functionality and User Experience
Your browsing behavior, preferences, and interaction with our website help us understand how you use our services. This information is used to enhance the overall functionality of the website, making it easier and more enjoyable for you to navigate and shop. You are responsible for ensuring your browser settings allow us to collect this data as needed.
Send Promotional Emails, Newsletters, and Offers (with Opt-Out Options)
With your consent, we may use your contact information to send you promotional emails, newsletters, and special offers about our products and services. These communications will be in accordance with your preferences. You are responsible for opting in or out of these communications. At any time, you may choose to unsubscribe from these emails by following the instructions in the communication or by managing your preferences on your account settings.
Respond to Customer Inquiries and Support Requests
We use your information to address any inquiries or requests you have, provide customer support, and resolve issues related to our products or services. It is your responsibility to ensure that the information you provide for customer service requests is accurate to ensure a prompt resolution.
Ensure Security and Prevent Fraudulent Activities
We take reasonable precautions to protect the security of your data, including using encryption and secure payment gateways. Your information may also be used to detect, prevent, or respond to fraud or other illegal activities. You are responsible for maintaining the security of your account credentials and notifying us of any suspicious activity.
By using our website, you acknowledge that we may use your information in these ways, and it is your responsibility to review and update your personal details as necessary to ensure a smooth experience.
Sharing Your Information
Shuddhalooks understands the importance of your privacy, and we only share your information in specific situations where it is necessary to provide our services or meet legal requirements. It is your responsibility to understand and manage the information you share with us. We may share your information in the following circumstances:
Third-Party Service Providers (e.g., Payment Gateways, Shipping Companies)
To fulfill your orders and provide our services, we may share your information with trusted third-party service providers. These may include payment gateways, shipping companies, and other vendors necessary to complete transactions, deliver products, or offer customer support. These third parties are obligated to protect your data and only use it for the purposes of fulfilling our services. You are responsible for ensuring that any payment or shipping details you provide are accurate.
Legal Requirements or to Protect the Rights of Shuddhalooks
We may disclose your personal information if required by law or in response to valid legal requests, such as a court order, subpoena, or governmental authority. Additionally, we may share your data to protect the rights, property, and safety of Shuddhalooks, our customers, and others, including enforcing our terms and conditions or preventing fraud.
Business Transfers (in case of Mergers, Acquisitions, or Sale of Assets)
In the event of a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You acknowledge that such a transfer is possible, and we will ensure that your privacy is maintained according to this Privacy Policy or any updated version thereof. It is your responsibility to stay informed about such events and how they may affect your information.
By using our services, you consent to the sharing of your information as outlined above. It is your responsibility to ensure that your information remains accurate and up to date to avoid any disruptions in services.
Data Security
Shuddhalooks takes the security of your personal data seriously and implements reasonable measures to protect your information from unauthorized access, disclosure, or misuse. While we take steps to safeguard your data, it is important to understand that no security system is entirely foolproof. It is your responsibility to ensure the security of your account credentials and to take necessary precautions when using our services.
Measures Taken to Protect Users’ Data
We use industry-standard security measures such as SSL encryption (Secure Socket Layer) to protect the transmission of sensitive data, including payment details, over the internet. Our website is hosted on secure servers, and we employ firewalls and other security protocols to prevent unauthorized access to your data. Additionally, payment transactions are processed through trusted third-party payment gateways that also comply with stringent security standards.
Limitations of Online Security and User Responsibility
While we make every effort to protect your information, you acknowledge that no online transaction or data storage method is completely secure. The security of your personal data may be compromised by factors beyond our control, such as unauthorized access to your account due to weak passwords or phishing attempts. It is your responsibility to maintain the confidentiality of your login credentials, including passwords, and to notify us immediately of any suspicious activity related to your account.
Shuddhalooks is not liable for any damage or loss resulting from unauthorized access or misuse of your personal information due to factors outside our control. We recommend that you take appropriate measures to protect your device, including using strong passwords and keeping your account information confidential.
By using our services, you consent to the security practices outlined above. It is your responsibility to stay informed of potential security risks and take appropriate steps to protect your data.
Your Privacy Rights
At Shuddhalooks, we respect your rights regarding your personal data. You have the right to control the information you provide to us and manage how it is used. It is your responsibility to ensure that the information you provide is accurate and up to date. You can exercise the following rights concerning your personal information:
Right to Access, Update, or Delete Personal Information
You have the right to access the personal information we hold about you at any time. You may request to update, correct, or delete your personal details, including your name, contact information, shipping and billing addresses, and payment details. To request a copy of your information or make changes, please contact us using the details provided on our website.
Instructions on How Users Can Manage Their Data or Withdraw Consent
You can manage the personal information you share with us by logging into your account and making updates directly. If you wish to withdraw your consent for us to collect, process, or use your data, you may do so at any time. Please note that withdrawing consent may affect the services we are able to provide to you, such as processing orders or sending promotional communications.
To withdraw your consent or request the deletion of your data, you can contact our customer service team or follow the opt-out instructions provided in our emails. If you wish to delete your account or have any questions about your data, you can reach out to us directly, and we will respond promptly.
We will make reasonable efforts to respond to your requests in accordance with applicable laws. However, please be aware that certain data may need to be retained for legal, regulatory, or business purposes, even after you have withdrawn consent.
By using our services, you acknowledge your rights and responsibilities with respect to your personal information and agree to manage it in accordance with the instructions provided above.
Third-Party Links and Services
Shuddhalooks may include links to third-party websites or services that are not owned or controlled by us. These links are provided for your convenience, and we are not responsible for the content, privacy practices, or security measures of these external sites. It is important to note that once you click on these links and leave our website, you are subject to the privacy policies and terms of use of those third-party sites, which may differ from ours.
Disclaimer for Third-Party Websites or Services Linked on Shuddhalooks.com
We do not control, endorse, or assume responsibility for the accuracy, legality, or content of any third-party website or service linked on our site. Accessing these external websites is at your own risk, and we recommend exercising caution when sharing any personal information with them.
Encouragement to Read Their Privacy Policies
We encourage you to review the privacy policies of any third-party websites or services before providing them with any personal information. Their policies will govern how your data is collected, used, and protected, and it is your responsibility to understand their practices before interacting with them.
By using our website, you acknowledge that Shuddhalooks is not responsible for any actions, content, or privacy practices of third-party websites, and you agree to hold us harmless from any liability arising from your interactions with them.
Cookies Policy
Shuddhalooks uses cookies and similar technologies to enhance your experience while visiting our website. Cookies are small text files that are placed on your device to collect information about how you interact with our website. By using our site, you consent to our use of cookies as described in this policy. It is your responsibility to manage your cookie preferences according to your needs.
Types of Cookies Used
We use the following types of cookies on our website:
Essential Cookies
These cookies are necessary for the proper functioning of our website. They enable basic functions such as page navigation and access to secure areas of the site. Without these cookies, certain services or features may not work.
Performance Cookies
Performance cookies help us analyze how visitors use our website, such as which pages are viewed most frequently, how long visitors stay on the site, and whether they encounter any errors. This information allows us to improve the functionality and performance of our website. These cookies do not collect personal data and are used solely for analytical purposes.
Marketing Cookies
Marketing cookies are used to track your browsing habits and provide personalized advertisements and content tailored to your interests. These cookies help us measure the effectiveness of our advertising campaigns and improve our marketing efforts. They may also be used by third-party advertisers.
How to Manage or Disable Cookies in Browser Settings
You have the right to manage or disable cookies on your device. Most browsers allow you to control cookies through their settings. You can choose to block all cookies, accept only certain types, or delete cookies that have already been set. Please note that disabling certain cookies may affect your experience on our website and limit access to some features. For detailed instructions on how to manage cookies, you can refer to your browser’s help section or visit www.allaboutcookies.org.
By using our website, you agree to the use of cookies as described in this policy. You are responsible for managing your cookie preferences, and we encourage you to review this policy regularly for updates.
Children’s Privacy
Shuddhalooks is committed to protecting the privacy of children and ensuring that our services are used responsibly. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under this age. It is your responsibility to ensure that any users under the age of 13 do not provide personal information through our website.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. Upon verification, we will take appropriate steps to delete such information from our records.
By using our website, you acknowledge that our services are not intended for children under 13, and you agree to ensure that no personal data is provided by or collected from minors without proper consent.
Changes to This Privacy Policy
Shuddhalooks reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for any other reason. It is your responsibility to review this policy periodically to stay informed about how we are protecting your data. We will notify you of any significant changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the bottom of this page.
Notification Process for Changes to the Policy
Shuddhalooks reserves the right to update or modify this Privacy Policy at any time, and such changes will be posted directly on this page. We do not provide prior notice of updates, so we encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data. Any changes made will be effective immediately upon posting the updated Privacy Policy.
Date of the Last Update
This Privacy Policy was last updated on 04/01/2025. Any changes made will be effective as of the updated date.
By continuing to use our website or services after any changes are made to this Privacy Policy, you acknowledge and accept the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or any other matter, feel free to contact us. We are here to assist you.
Email Address: support@shuddhalooks.com
Phone Number:
Physical Address:
We aim to respond to your inquiries promptly and provide the support you need.